This document outlines the Terms and Conditions (the "Terms") that govern access to and use of the website located at https://www.artemisacolors.com/ (the "Website") and any related portals or programs operated by Artemisa (the "Company"). Understanding these terms is crucial for users (the "Users") who wish to engage with the Company's services and products.
The Terms apply to all individuals who: - Register or access the Website - Utilize the services offered, regardless of whether they have created a user account - Purchase products marketed by the Company
These Terms are intended for Users operating exclusively within the territory of the United Mexican States ("Mexico").
Users must explicitly accept the Terms either: - In writing via a signature - Electronically by checking acceptance boxes on the Website
Acceptance is necessary before using the Website or its services. If Users do not agree with any part of the Terms, they should refrain from registering or utilizing the services.
Products offered through the Website are available for shipment only within Mexico, with some exceptions for areas that are difficult to access.
Key Points: - All orders are subject to product availability. - Users will be informed about substitute products if their ordered items are unavailable.
The Company reserves the right to withdraw any product from the Website at any time. Exceptional circumstances may lead to the refusal of an order after the Order Confirmation has been sent.
If the delivery of an order is impossible: - The order will be returned to the warehouse. - A note will be left explaining how to arrange for redelivery.
If the order remains undelivered after 15 days, it will be considered canceled.
Users assume full responsibility for their use of the Website and services and waive any rights to compensation for issues arising from malfunctions or failures of the Website.
To access the Website, Users must: - Have internet access - Use an updated web browser such as Firefox, Chrome, Safari, IE, or Opera
For requests, complaints, or reports related to services, Users should contact the Company's Support Center within five (5) business days of the incident.
Contact Information: - Phone (Mexico City): +52 720 127 1479 - Email: [email protected] - Hours: Monday to Saturday, 9:00 AM to 6:00 PM (Mexico City Time)
Users agree to use the Website lawfully and must not engage in any of the following behaviors: - Use the Website for illegal purposes - Attempt unauthorized access to restricted areas - Distribute viruses or harmful software
Prohibited Activities Include: - Fraudulent operations - Identity theft - Creating fake accounts
By accepting these Terms, Users confirm that they have read and agreed to the Company's Privacy Notice available on the Website.
All content on the Website is protected under applicable laws. Users acknowledge the Company's ownership of intellectual property rights and agree not to reproduce, distribute, or exploit the content without prior written consent.
Users grant the Company a non-exclusive, perpetual, irrevocable license to use any content they upload to the Website. This includes all related rights associated with the content.
The relationship established by these Terms is strictly contractual and does not imply any partnership, agency, or employment relationship.
The Company is not liable for any inability to use the Website or provide services due to force majeure events, such as natural disasters or cyberattacks.
Users cannot transfer their rights under these Terms without the Company's prior written consent. The Company may assign its rights as it sees fit.
The Company may notify Users through general publications on the Website or by email to the address provided during registration.
The Company may amend these Terms at any time, and Users should periodically review the updated Terms.
If any provision of these Terms is deemed invalid, the remaining provisions will remain in effect.
These Terms are binding for all Users with an active account on the Website unless they request cancellation.
All disputes arising from these Terms will be resolved according to Mexican commercial law. The parties agree to first attempt mediation before pursuing any other legal remedies.
Understanding the Terms and Conditions is vital for a seamless experience on the Website. Users are encouraged to read these Terms carefully to ensure compliance and satisfaction with the services provided.
